Salesforce Certified B2C Solution Architect : Arch-302

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Salesforce Arch-302 Prüfungsthemen:

Salesforce Certified B2C Solution Architect Arch-302 Prüfungsfragen mit Lösungen

1. A nonprofit organization uses Experience Cloud for members who would like to set up recurring donations.
They integrate with an external payment gateway and want to make sure to offer the utmost security for their members. They also use Pardot for personalized communications, to ensure members have access to the most meaningful content and messages related to their donation history.
Which three options can a Solution Architect recommend to increase security for their existing users?
Choose 3 answers

A) Add a login flow that defines the scope of user access authorized by authentication providers.
B) Maintain GAuth tokens for existing Experience Cloud profiles.
C) Develop login flows to change the user's session security level to initiate third-party identity verification.
D) Implement high-assurance requirements for Experience Cloud profiles.
E) Replace Pardot with Marketing Cloud to implement SMS for multi-factor authentication.

2. A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when it sends out emails.
Which two steps should a Solution Architect take to meet these requirements?
Choose 2 answers

A) Create a Journey activity to update the records in Sales Cloud.
B) Use the out-of-the-box preference center in Marketing Cloud.
C) Create a custom preference center that updates the records in Sales Cloud.
D) Implement the Marketing Cloud Connector to ensure the unsubscribe data is synced from Sales Cloud.

3. A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.
Which two recommendations should a Solution Architect make as part of the solution?
Choose 2 answers

A) Shopper consent in B2C storefronts will sync to Service Cloud when person accounts are used
B) Service Cloud profile data can be configured to sync to the Marketing Cloud profile center
C) SMS opt-in will sync with Service Cloud when contact ID is the subscriber key in Marketing Cloud
D) Profile changes in B2C Commerce will sync to Service Cloud when person accounts are used

4. A luxury retailer is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for being open with their customers when it comes to their customers' purchases. For example, if a customer asks for a record of their recent purchases, they provide it very quickly within their stores. They would like this to reflect in their online presence as well.
Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to providing customers access to their own data?
Choose 2 answers

A) Use the Customer Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single customer.
B) Use the Contact Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single contact.
C) Use the Contact Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single contact.
D) Use the Customer Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single customer.

5. Universal Containers (UC) uses B2C Commerce, Marketing Cloud, and Salesforce OMS for their online sales capabilities. Given recent logistics constraints and challenges, many customers are asking UC for the ability to make their purchases online but pick them up at a local store or location (BOPIS).
Which consideration should a Solution Architect keep in mind when designing a solution for UC that would allow for this functionality?

A) Marketing Cloud Mobile Push is required for this solution and must be enabled.
B) Manage inventory data inside of Salesforce OMS so it is easier to parse by store.
C) Manage inventory data inside of B2C Commerce so it is easier to parse by store.
D) Manage B2C Commerce geolocation data for stores on an order by order basis.

Fragen und Antworten: